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Operations Analytics Manager

About the Role

The Operations Analytics Manager will be a part of Ludi’s growing Analytics team and is responsible for maintaining and improving our internal and external reporting to drive valuable insights to both our internal stakeholders and clients. We are looking for someone who is motivated, passionate about data analysis, can coach and support the growing team, and can adapt quickly to be a part of our fun, fast-paced company. If you are the ideal candidate, you…

  • Are a self-starter with the ability to own day-to-day tasks with little supervision, but know when to ask for help
  • Are a problem solver with the ability to turn a problem into a logical, well presented solution
  • Are detail oriented, but can take your head out of the weeds to see the bigger picture and think strategically
  • Possess top-notch organization skills and work well under pressure
  • Very comfortable developing cross-functional relationships and presenting analyses to executive level stakeholders 
  • Have a proven track record of meeting or exceeding professional goals
  • Know when to stand your ground, when to listen to others, and most importantly, how to effectively communicate to reach the best outcome for everyone 


  • Reports to the Chief Operating Officer but collaborates with all departments within Ludi and owns strategic reporting
  • Manages the day to day of the analytics team, interfacing with Ludi team members and clients
  • Aggregate and analyze data from multiple sources to create ad hoc analyses
  • Create and maintain PowerBI reporting for recurring analyses
  • Collaborate with our technology team to maintain and enhance Ludi’s internal reporting infrastructure

Desired Skills & Experience 

  • A Bachelor’s degree, preferably in business or computer science
  • Minimum 5 years of professional experience in a data analysis role.  SaaS and healthcare experience a plus. 
  • All new hires will be required to show proof of vaccination or proof of the first of the series of vaccinations for COVID-19 on their first day
  • Comfortable working remotely and at ease with shifting priorities, unknowns and self-guided direction
  • Passionate about data analysis and automation
  • Proven ability to think creatively and critically, innovate new concepts, and partner with senior stakeholders and staff across the enterprise as part of an egoless team focused on results and outcomes
  • Articulate, resourceful and comfortable with communicating effectively with individuals at all levels from every part of the organization
  • Proven analytical ability required to manage complex projects
  • Excellent project management and organization skills
  • Proven ability to create intuitive, insightful, and beautiful visuals
  • Proficient with Excel, PowerPoint, Word, and PowerBI. Experience with either SQL, Python, Hubspot a plus.
  • Ability to be articulate in both verbal and written communications

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