About the Role

The Product Manager will work alongside our leadership team to provide product leadership for our flagship DocTime Log® suite. This role will work directly with clients, client services, and sales to ensure new features and enhancements are well defined to meet Ludi’s customer needs.

Ludi has assembled a world-class team of engineers that will support and deliver the product roadmap developed by this role.

This is a unique opportunity to be a part of creating innovative products for our healthcare clients. This role reports to the CTO of Ludi. 

If you are the ideal candidate, you…

• Are a self-starter with the ability to own day-to-day tasks with little supervision, but know when to ask for help
• Are a problem solver with the ability to turn a problem into a logical, well presented solution
• Are detail oriented, but can take your head out of the weeds to see the bigger picture
• Possess top-notch organization skills and work well under pressure
• Very comfortable developing cross-functional relationships and presenting analyses to executive level stakeholders
• Have a proven track record of meeting or exceeding professional goals
• Know when to stand your ground, when to listen to others, and most importantly, how to effectively communicate to reach the best outcome for everyone

Responsibilities

• Develop strategic direction of the DocTime Log® product suite – interface with clients, client services, and sales teams to identify how and where product should be improved
• Interface with the development team – bug prioritization, standup meetings, story refinement meetings, and product releases
• Manage the product roadmap that will include new functionality and create additional product sales
• Manage business and functional requirements for the DocTime Log® product suite
• Responsible for documentation for the product including functional specs, client facing release updates, product documentation (internal & external), how-to guides
• Manage the rollout of new releases with Client Services & Sales teams, updating them on features and functionalities to be included in each release
• Identify functional gaps and recommend solutions
• Serve as point person for bug tracker system for Client Service team and needed client face to related issues

Job Skills & Requirements 

• 3 to 5 years of product, UX, or business analyst experience with proven experience in managing business requirements
• Bachelor’s degree in related field
• All new hires will be required to show proof of vaccination or proof of the first of the series of vaccinations for COVID-19 on their first day.
• Must be able to manage multiple tasks and projects simultaneously, prioritize workload effectively, and thrive in a complex environment
• Experience in working in an agile development environment
• Issue and risk identification and management, tracking dependencies and milestones, and communication of overall project status
• Proven ability to work with cross functional teams to drive the implementation of new features as well as resolve operational issues
• Familiarity with SaaS based product development including tiered architecture, data organization, and performance optimization
• Strong analytical mindset
• Calm approach to resolving bugs and problems inherent with new development
• Healthcare industry experience is preferred