Customer Success Spotlight
Carlos Alberto
Assistant VP, Provider Recruitment & Retention, Guthrie
Ludi is more than great technology; they’re a trusted partner of ours. Some vendors never get the drawbridge to go down. Ludi is one of those partners that’s inside the castle.
Standardizing our processes began with bringing all key players on board to understand the importance of physician compensation. We involved operational executives, our legal team drafting agreements, our compliance team monitoring, and finance and HR teams handling execution. Once everyone recognized its importance, we aligned our policies and procedures, starting with one focal point—medical director agreements. Our first step was to get a clear view of what we had. We partnered with Ludi to bring everything into a single platform, enabling data-driven decisions. With buy-in from everyone, we addressed one area at a time, which has proven very successful.
Jonathan McGuire
Chief Compliance Officer, Phoebe Putney Health System
Ashley Mikesell
Payroll Coordinator, Financial Services, Reid Health
I want to express my gratitude for the custom report that the Ludi Doc Time team has put together for me. The report, which automatically pulls all the data I need in the specific order I require, has been incredibly beneficial. It has saved me approximately 40 minutes of work every other week, as I no longer need to manually gather and format the data. This efficiency gain has allowed me to focus more on other critical tasks and has significantly improved my workflow.
DocTime Log is a wonderful tool for both contract compliance and financial tracking. The physicians have found it very intuitive to use and have improved the quality of their monthly submissions. I would highly recommend!
Kristin Bixby
Physician Services, Lee Health
Erin Easterday
Contracts Manager, Pomona Valley Hospital Medical Center
Introducing new technology can be challenging, but the Ludi team was instrumental in guiding the implementation to ensure launching DocTime® was easy and the system worked for our specific needs. Today, DocTime is a critical part of our operational infrastructure, and I am proud to manage a process that is not only transparent but incredibly simple for our entire team, from compliance and finance to the doctors themselves.
Our administrative time to manage the process for calculating our wRVUs has decreased dramatically and our provider satisfaction has certainly increased related to information provided behind the calculations.
Tonda Haigler
Vice President of Ambulatory Operations Baptist Health System, Montgomery, Alabama
Ali Craig
Head of People, Cadre Hospice
DocTime is a fantastic tool for both compliance and tracking financial payments for physicians. The system is easy-to-use, and set up was seamless. I’ve already received positive feedback from our physicians, and I’m excited to use the system for a wider audience as we grow.
What benefits do Ludi customers typically experience?
Increase in ROI
Most clients see 5x ROI in first year alone
Reduction in costs
Many clients have had a 50% reduction in their administrative time and costs
Protection
Ludi provides protection from regulatory violations that can cost up to millions of dollars
