Customer Success Spotlight

Jim Berrett
Administrative Director

St. John's Health

Partnering with Ludi was one of the easiest decisions we've made from an operational standpoint. Their dedication to and respect for the physician experience shines through in their DocTime solution. This physician-focused approach is what really made them stand out to us, and yet this factor was surprisingly missing from other, similar tech companies we looked at in the physician-payment automation space.

Introducing new technology can be challenging, but the Ludi team was instrumental in guiding the implementation to ensure launching DocTime® was easy and the system worked for our specific needs. Today, DocTime is a critical part of our operational infrastructure, and I am proud to manage a process that is not only transparent but incredibly simple for our entire team, from compliance and finance to the doctors themselves.

Erin Easterday
Contracts Manager

Pomona Valley Hospital Medical Center

Chief Medical Officer

Regional Health System on the East Coast

No one trained us in medical school to be record keepers. Ludi became a way to make it easy to have a formatted methodology to keep track of everything related to our physician contract spend. And although the term automation scares people in the healthcare industry, with Ludi, this is where automation has relieved a lot of headaches for different teams in our hospital. This includes everyone from clerical staff to medical teams and compliance team members.

Every health system needs to take the time to find what skeletons may be hiding in the closet when it comes to physician contracts. DocTime is one of the key tools we leverage now to ensure all of our processes are within scope of contract and compliant with ever-changing Federal and state regulations. It’s hard to imagine a world where our team didn’t use DocTime, especially given the complex nature of physician compensation arrangements these days.

Physician Contracts Consultant

Regional Health System in Florida

Ritu Jain
Executive Director
of Medical Affairs

Stamford Health

Sometimes we have technical solutions that don’t get adopted because they don’t work for the physician. I have been very pleased we have not received one physician complaint with DocTime.

The DocTime tool is fantastic. I recently participated in a meeting regarding a physician contract audit. My team was able to get documentation and reports right out of the system and the compliance department was thrilled! My team is still learning how to use the tool. I am very excited to have it!

Legal Team Member

Large Hospital Client

What benefits do Ludi customers typically experience?

Increase in ROI

Most clients see 5x ROI in first year alone.

Reduction in Costs

Many clients have had a 50% reduction in their administrative time and costs

Protection

Ludi provides protection from regulatory violations that can cost up to millions of dollars

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