Here at Ludi, we’ve been fortunate over the years to work with wonderful hospital clients throughout the country. Through these different collaborations, we’ve identified a number of best practices that can help hospitals better manage their physician contract strategies. If you didn’t catch our latest infographic on this very topic, here’s a recap of some of our contract tips for 2021 and beyond!
Insight #1: Don’t Underestimate the Number of Agreements You Have
Physician contracts are typically siloed and located in disparate areas within a hospital. Yet, it is critical that provider organizations know how many agreements they have, how many physicians they work with and how many dollars are spent on contracts. Our data shows that, on average, hospitals underestimate the number of physician agreements they have by at least 25%.
Insight #2: Don’t Overlook Key Opportunities With Your Physician Contracts
Many hospitals have an opportunity to renegotiate a physician contract (but do not), or they miss agreements that are no longer critical to their physician network strategy.
Insight #3: Look for Gaps in Your Contracts and Fix Them
It is easy to overlook gaps or items that should be tightened up in physician agreements. For example, we found that hospitals sometimes have no clear due date in their contracts that identifies when the physician must submit their time. This may require changing policy or amending agreements.
Insight #4: Watch Out for the ‘Pay to’ Field
It is not unusual to find that an incorrect party is being paid in an agreement. For example, if the agreement is with the group, the group must be the “pay to” on all payments. Otherwise, you might be paying the wrong party, which is a Stark Law violation.
Insight #5: Avoid Math Errors
When you run on paper, it is easy to make math errors or miss contractual limits, such as monthly or annual maximum. Automation is key!
Insight #6: Watch Out for Missing Data Components
Details may be incorrect or may even be missing in physician contracts. For example, when a physician is paid approximately 10 hours per month with no hourly rate or maximum payment identified. Closing these gaps eliminates Stark Law and Anti-Kickback violation risks.
Insight #7: Identify the Number of Staff Needed to Approve Each Physician Payment
Identifying the number of staff approving each physician payment may result in a streamlined approach. We have seen hospitals go from 11 approval signatures on every time log each month to a much more streamlined process. Software minimizes the technical violations making it easier to follow the contract rules.
Insight #8: Find Ways to Streamline Financial Cost Reporting
Year-end reports should show every physician payment made to every physician during the specified timeframe in a neat and easy-to-store file. This can help save weeks of finance time.
Insight #9: Address Vague Contract Duties
Contract duties are often vague or not well-defined (e.g., being a good corporate steward). How do you pay for that? Duties should be clearly compensable. Hospitals need to maintain a balance of managing realistic and clearly defined actionable duties in each agreement.