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New Survey: Major Cause of Physician Dissatisfaction…Too Much Paperwork?

Ludi, Inc. survey finds administrative burdens, beyond EHR-related work, are driving a wedge between hospitals and physicians

NASHVILLE, Tenn., August 4, 2021 – Ludi, Inc. recently conducted a survey amongst a randomized group of physicians across the country to gauge their level of satisfaction in their industry. While some respondents expressed some optimism and hope regarding their profession, the overarching feeling from many respondents was bleak – approximately 68 percent of respondents feel pessimistic or indifferent about their profession, and 48 percent describe their relationship with their hospital as purely transactional or even combative.

“Ludi makes it easier for hospitals to pay physicians which, in turn, can help improve physician satisfaction and lets doctors focus on their true passion of helping patients. Therefore, we wanted to get a sense of the current physician outlook throughout the country via an anonymous survey, particularly after the past 16 months of significant physician stress and physician shortages driven by COVID-19,” said Gail Peace, Founder and CEO of Ludi, Inc. “Our data unfortunately demonstrated there is a great deal of administrative burden on many physicians throughout the country and strong feelings of burnout still – even more so than last year.”

Survey findings demonstrated overall, administrative burdens beyond electronic health records (EHRs) are driving a wedge between hospitals and physicians:

  • Approximately 55 percent of respondents reported spending 1 to 3 hours per day on administrative work unrelated to patient care or EHRs.
  • 68 percent of physicians agreed hospitals should alleviate administrative burden in order to increase satisfaction.
  • Approximately 68 percent of respondents said burnout was an issue they were currently dealing with or had dealt with. When given an option as to whether that feeling of burnout was higher in 2020 or 2021, 60 percent said their feeling of burnout has been higher this year.

Most physicians agreed better technology to automate administrative work would help improve physician productivity.

“Ultimately, hospitals need to implement technology solutions that have the physician and other healthcare workers in mind.  Specifically, these solutions need to streamline administrative processes, so medical teams have the time and energy to provide quality patient care – especially as COVID-19 continues to impact the world” said Gail Peace, Founder and CEO of Ludi, Inc. 

Access a data visual of the findings from the Ludi physician survey.

Media Contact

Lauren Popiel
RESOLUTE. Public Affairs

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